My stay at the Renaissance Barcelona Hotel was a mix of excellent service and some room for improvement. The location was fantastic for exploring the city's attractions, and the staff really went above and beyond, especially for my kids. However, I encountered delays with housekeeping on weekends and had some issues with breakfast seating. Overall, I enjoyed my visit but saw areas that could enhance the experience. 😊
Rooms
9.0
My room was spacious and comfortably decorated, featuring a large bathroom and essential amenities like a coffee/tea pot and a safe. It felt modern and well-maintained, certainly above average for Europe.
Service
10.0
The service truly stood out during my stay. The staff, from front desk to room service, were friendly and efficient. They even helped me with a special request for my children, which was greatly appreciated!
Location
9.0
The hotel's location was great, just a short walk from Gaudi attractions and shopping streets. Easily accessible to public transport, I found it convenient for all my outings around Barcelona.
Dining
7.0
Breakfast was decent but the wait for a table could be frustrating, especially during peak times. While the buffet had a variety of options, the service could improve in terms of speed and attentiveness during busy hours.
Facilities
8.0
Facilities like the rooftop bar provided lovely views and were perfect for relaxation, though the laundry service was on the pricey side. There was also great in-room conveniences, adding to the overall comfort.
Ian
United Kingdom,
March
2025
5.6/10
I had a fantastic experience at the Renaissance Barcelona Hotel, especially due to its fantastic location and friendly staff. The breakfast spread exceeded my expectations, providing a great start to each day. However, I did face some minor issues with room cleaning not being as attentive as I'd hoped. Overall, I found it to be a good value for a luxury stay! 🌟🍽️
Rooms
8.0
My room was spacious, tastefully decorated, and had all the amenities expected from a 5-star hotel. The beds were more than comfortable, ensuring a restful stay.
Service
9.0
The staff's friendliness stood out, especially when they remembered me upon my return. They were always ready with useful suggestions, making my experience even more enjoyable.
Location
10.0
The hotel's location is spot on! It's close to major attractions yet far enough from the busy crowds, making it easy to explore the city.
Dining
9.0
The breakfast buffet was varied and delicious, offering both American and European selections that made every morning exciting.
Facilities
7.0
While I enjoyed the rooftop bar and gym, the air-conditioning could have been more responsive. It's managed manually, so you need to call for adjustments.
Christina
United Kingdom,
January
2025
5.6/10
I had a mixed experience at the Renaissance Barcelona Hotel. The location was fantastic for exploring the city, being close to various attractions and dining options. However, the room arrangement was not what we expected, and the uncomfortable bed provided didn’t help our stay. While the staff was generally friendly and helpful, I found the check-in process a bit chaotic due to the crowd, and it seemed there were times when more staff were needed.
Rooms
6.0
I booked a two-bedroom family suite but ended up with two separate rooms, one of which had an uncomfortable extra bed. The bathrooms were spacious, but the shower setups were leaky.
Service
7.0
The front desk staff was friendly, but the check-in process felt disorganized. One staff member was particularly helpful, but overall, I felt the service could have been more efficient.
Location
9.0
The hotel's location is perfect for accessing major tourist attractions and is in a vibrant area with lots to do and see nearby.
Dining
8.0
I enjoyed the breakfast buffet which had a good variety of options, although we did have to wait for a table at peak times.
Facilities
7.0
The common areas, especially the lobby, were nice, but the elevators seemed to be an issue during my stay. The rooftop bar is a nice feature, offering great views.
Olivia
United Kingdom,
November
2024
6.0/10
I recently stayed at the Renaissance Barcelona Hotel, and while there were many positives, a few aspects left room for improvement. The location was fantastic, making it easy to explore the city, and the staff were generally friendly and helpful. However, my experience with the concierge was quite frustrating, particularly when trying to book a spa appointment. Overall, it was a decent stay, but it might not be my first choice on a return visit. 🌆😊
Rooms
8.0
My room was comfortable and kept clean, though the pillows were too soft for my liking, which affected my sleep. The amenities were generally good but nothing particularly standout.
Service
7.0
The staff were friendly and welcoming, but my experience with the concierge when trying to schedule a massage was disappointing. I felt the service was sometimes slow and inefficient.
Location
10.0
The hotel's location was one of its strongest features, situated just a short walk from major attractions and shopping areas in Barcelona, which made exploring the city easy.
Dining
7.0
I enjoyed dinner at the on-site restaurant Cuit, which had a quality menu. Breakfast offered a decent variety, but I wished for more healthy options and found the waiting time for a table a bit long.
Facilities
7.0
The facilities, including the gym, were adequate, but I did encounter some challenges with my billing that marred my overall experience.
Grace
United Kingdom,
October
2024
5.2/10
My stay at the Renaissance Barcelona Hotel had its ups and downs. The location is fantastic, allowing easy access to attractions and eateries. However, there were issues with room arrangements and some amenities that fell short of expectations. While the staff was generally friendly and accommodating, certain aspects, like the air conditioning and dining arrangements, left me wanting more.
Rooms
6.0
The rooms were comfortable and clean, but my experience with the family suite was quite odd. The arrangement was not fitting for our needs, as one room had only a living space while the other contained a bed. After some negotiation, a second bed was brought up, but it was the most uncomfortable bed I've ever experienced.
Service
7.0
The reception staff, including Johnathon, were very responsive to my concerns about the room situation. Despite that, I felt that my Premium Elite status didn't warrant the handling of my room issue effectively. Service at breakfast was also inconsistent, with long waits for tables in the crowded dining space.
Location
9.0
The hotel's location is excellent, right in the heart of Barcelona. It was easy to walk to shops and restaurants, which made exploring the city enjoyable.
Dining
7.0
I appreciated the breakfast buffet's variety and quality, but the crowded dining situation during peak hours was a real drawback. I faced long waits for a table and felt there should be more staff available to cater to the demand.
Facilities
6.0
While the hotel has nice public areas and a seasonal rooftop deck that offers great views, the issue with the air conditioning in my room was frustrating. The lack of a pool really made the rooftop feel less appealing, as visitors only had access to an oversized hot tub.
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